New Unisa electronic funds transfer (EFT) process for student refunds and allowances
UNISA news today – The University of South Africa (Unisa) will in future utilise a new EFT process to deposit refunds and/or allowances into the accounts of students qualifying for such payments.
The steps in the process are as follows:
- If you qualify for a refund and/or allowance, an email will be sent to your myLifeemail account, containing the relevant information along with a secure link to a site where the relevant banking details must be entered and submitted.
- After reading the email carefully, click on the link, enter your banking details and submit these. NB: Only your own, active bank account can be used. Payments to third-party accounts will not be processed. The account particulars will be verified against your ID number.
- The verification status of the details you have submitted will be displayed. This may not occur immediately –revisit the link until such time as the information is made available.
- If the bank account verification fails or is rejected, re-enter your banking details and make sure that they are correct.
Queries can be directed to the Unisa Directorate of Student Funding – email@example.com
Take note of the following: Refunds can take up to 15 working days to be reflected in your account.
NSFAS allowances will be processed twice a month, in the first and the third week of each month.